by Günter Richter | Apr 1, 2024
Customer Experience Programme Improving experience for mobile telephone customers The Client Africa’s largest mobile telephone network, Johannesburg My Role Programme Lead and Strategist The Business Challenge The mobile telephone market had become increasingly...
by Günter Richter | May 28, 2018
Global Analytics and Reporting Designing a strategy for the establishment of a global capability The Client International law firm – Washington DC, USA My Role Engagement Lead and Strategist The Business Challenge The client, co-headquartered in the USA and UK,...
by Günter Richter | May 28, 2018
Single Customer View Delivering a single view of the customer across diverse business operations The Client A diverse retail group – Manchester, United Kingdom My Role Engagement Lead The Business Challenge The client had a diverse business including food...
by Günter Richter | Mar 24, 2018
GDPR Compliance Project Implementation of the General Data Protection Regulation The Client International management and technology consulting firm – London, United Kingdom My Role Project Manager The Business Challenge The General Data Protection Regulation was...
